Return & Refund Policy

At GoOnShopping.in, we take pride in delivering authentic and premium handloom sarees. To maintain quality and ensure fairness, we follow a Store Credit–Only Return Policy.

1. Return Eligibility

Returns are accepted under the following conditions:

  • Return request must be raised within 48 hours of delivery.

  • Product must be unused, unworn, unwashed, and in original condition.

  • Original tags, packaging, and invoice must be intact.

  • Saree must not have stains, perfume, makeup marks, or alterations.

2. Refund Policy

We do not offer cash refunds.

Instead:

✔ Eligible returned products will be converted into Store Credit Points.
✔ Store credit can be used for future purchases on our website.
✔ Store credit will be valid for 6 months from the date of issuance.

Store credit is:

  • Non-transferable

  • Non-withdrawable as cash

  • Applicable only on our website

3. Non-Returnable Items

The following items are not eligible for return:

  • Customized / stitched blouse orders

  • Pre-draped sarees

  • Fall & edging / alteration services

  • Clearance or sale items

  • International orders

4. Damaged or Incorrect Product

If you receive a damaged or incorrect item:

After verification, we will issue replacement or store credit.

5. Return Shipping

Customers may be required to bear return shipping charges unless the product received is defective or incorrect.

6. Cancellation Policy

Orders can be cancelled within 12 hours of placing the order.
Once dispatched, cancellation is not possible.

7. Contact Us

📧 Email: support@goonshopping.in
📞 Phone: [Your Contact Number]

🔥 Pro Suggestion (Very Important)

To avoid disputes, add this line clearly on product pages:

“We offer Store Credit instead of monetary refunds.”